FAQs

Kevin's Septic and Plumbing Service

  • How many years of experience do you have?

    Kevin's Septic & Plumbing Service has been providing local septic tank services for more than 25 years, demonstrating our extensive experience in the field.
  • Do you offer any guarantees or warranties for your work?

    We provide a one-year labor warranty on select services. Please contact us to arrange an appointment for local septic tank pumping and discuss our warranty options.
  • Do you match or beat competitors?

    We make every effort to match or beat written, qualified estimates from competitors. Please contact us to discuss your septic tank service needs and request a competitive quote.
  • How often should my septic tank be pumped?

    The frequency of septic tank pumping typically ranges from 3 to 5 years, depending on factors such as household size, tank capacity, and water usage. Larger families or homes with smaller tanks may require more frequent pumping services.
  • What are the signs that my septic system needs pumping or repairs?

    Key indicators that your septic system may require pumping or repairs include: slow drains or gurgling pipes, sewage odors inside or outside the home, wet spots or pooling water in the yard, and backups in sinks, toilets, or tubs. If you observe any of these signs, it is advisable to have the system inspected promptly.
  • Can I use my septic system during repairs or installation?

    The extent of system usage during repairs or installation depends on the scope of work. Minor repairs may allow partial use, while major repairs or system installations typically require the system to be temporarily offline. Your technician will provide specific guidance based on the nature of the work being performed.
  • What's involved in installing a new septic system?

    The installation of a new septic system involves several steps: soil and percolation testing, system design and permitting, excavation and tank placement, drainfield installation, and final inspection. The duration of this process can vary from a few days to several weeks, depending on local regulations and site conditions.
  • How do I know if I need to replace my water heater instead of repairing it?

    Water heaters typically last 8 to 12 years. Signs that replacement may be necessary include: rust-colored water, leaks around the tank, inconsistent or no hot water, rumbling or banging noises, frequent repairs, or rising energy bills. A technician can assess whether repair is viable, but for aging or repeatedly failing units, replacement is often the most cost-effective solution.
  • How long does a water heater installation take?

    The duration of a standard water heater installation is typically 2 to 4 hours. Factors affecting installation time include the type of system (tank vs. tankless), location of the unit, and whether new venting, piping, or electrical upgrades are required. Switching from a tank to a tankless system may extend the installation time to 4 to 8 hours due to additional setup requirements.
  • What should I do if I have a leak or burst pipe?

    In the event of a leak or burst pipe, immediately turn off your home's main water shut-off valve to prevent further damage. Then, contact a licensed plumber for assistance. If you are unsure of the valve's location, we can assist you in identifying it during a service visit.